Shipping Policy

              

   

Garden Grove Wellness Shipping Policy

      

        At Garden Grove Wellness, we're committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below.    

   

Order Processing

       
  • Orders are typically processed within 1–5 business days after payment is received.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • During periods of high order volume, processing times may be slightly longer. If there is a significant delay, we'll notify you via email.
   

Shipping Times

   

Estimated delivery times begin after your order has been processed.   


  • Standard Shipping (U.S.): 2–4 business days   
   

        Delivery estimates are provided by the shipping carrier and are not guaranteed.    

   

Shipping Rates

   

        Shipping costs are calculated at checkout based on your shipping address,         package weight, and selected shipping method.    

        From time to time, Garden Grove Wellness may offer free shipping promotions.         Any applicable promotions will be clearly displayed on our website.       

Order Tracking

   

        Once your order has shipped, you'll receive a confirmation email containing your tracking number. Tracking information may take up to 24 hours to become active after your shipment is processed.    

   

Shipping Locations

   

        Garden Grove Wellness currently ships within the United States.    

   

        If international shipping becomes available, eligible countries and shipping options will be displayed during checkout.    

   

Incorrect Shipping Information

   

        Please verify your shipping address before placing your order.  Garden Grove Wellness is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.    

   

        If you notice an error in your shipping address, contact us immediately. We'll do our best to update your order before it ships.    

   

Lost, Stolen, or Damaged Packages

   

        Once a package has been transferred to the shipping carrier, delivery is the carrier's responsibility.    

   

If your package is lost, stolen, or arrives damaged:


  • Contact the shipping carrier to initiate a claim when appropriate.       
  • Contact our customer support team so we can assist you in resolving the issue.   
   

Returned Packages

   

        Packages returned due to an incorrect address, refusal of delivery, or failure to claim the package may be subject to additional shipping charges before being reshipped.    

   

Delays Beyond Our Control

   

        Garden Grove Wellness is not responsible for shipping delays caused by weather, natural disasters, carrier disruptions, holidays, customs processing, or other events beyond our control.    

   

Contact Us

   

        If you have any questions about your order or our shipping policy, please contact our customer support team through the contact information provided on our website.    

   

        Thank you for choosing Garden Grove Wellness.  We appreciate your trust and look forward to supporting your wellness journey.